Plain answers to the questions we hear most, from what's normal when the heat comes on to when it's time to stop fixing an old furnace.
That burning smell, the clicks, a furnace that won't stay lit. What's normal the first cold week of the year, what isn't, and a few things to check before you call.
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Age, repair cost, old refrigerant and what a new system really costs around here. How we'd think it through if it were our house.
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What happens during a tune-up, what it costs in Everett, what it can save you, and when we'd tell you to skip it.
Read the postCall or text. If you can send a photo of the unit or the thermostat, we can usually tell you a lot before we get there.